privacy policy

Privacy Policy for eSoftCode

1. Introduction

eSoftCode ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "user"). This Privacy Policy explains how we collect, use, and share your personal information when you use our website, platform, and services (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

• Information You Provide:

  • Account Information: When you create an account, we collect information such as your name, email address, username, password, and contact information.

  • Profile Information: You may choose to provide additional information for your profile, such as a profile picture, bio, and portfolio.
  • Purchase and Sales Information: When you make a purchase or sell a digital product, we collect information related to the transaction, such as product details, payment information, and transaction history.
  • Freelance Marketplace Information: If you use our freelance marketplace, we collect information related to your projects, skills, and communication with other users.
  • Communications: We collect information when you contact us or communicate with other users through our Services.

• Information We Collect Automatically:

  • Usage Information: We collect information about how you use our Services, such as the pages you visit, the products you view, and the actions you take.

  • Device Information: We collect information about the device you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.

  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences. 

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our Services.

• To process transactions and fulfill orders.

• To personalize your experience.
• To communicate with you about your account, our Services, and promotional offers.
• To provide customer support.
• To improve our Services.
• To prevent fraud and protect the security of our Services.
• To comply with legal obligations.

4. How We Share Your Information

We may share your information with the following parties:

• Other Users: If you use our freelance marketplace or participate in community features, certain information may be visible to other users.

• Service Providers: We may share your information with third-party service providers who assist us with providing our Services, such as payment processors, hosting providers, and analytics providers.

• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices

• Account Information: You can access and update your account information through your account settings.
• Cookies: You can manage your cookie preferences through your browser settings.

• Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.   

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means. 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@esoftcode.com